The rental bond is requested as financial protection should
there be a breach in the tenancy agreement. Your rental bond
will be lodged with the Residential Tenancy Bond Authority. The
bond is held as security against any property damage, undue
wear and tear or in the event there is money owing at the end of
tenancy. Once it is established that all conditions of the tenancy
have been met, the bond will be refunded promptly. The
amount of bond payable is specified in the tenancy agreement.
Please note, the bond required may increase where there is a
rent increase. As the primary tenant of the property, it is YOUR
RESPONSIBILITY to ensure rent is paid in full and on time and
that the property sustains no damage. If damage does occur
and rent is not paid, it will be YOUR bond which is claimed
It is your legal responsibility to pay your rent, to the Landlord in advance. Please ensure that your payments reach us on or before the due date. Harcourts Property Management will not physically collect your rent. Rent should be paid by the method stated on your tenancy agreement. If you have any problems with your rent payments please notify your Property Manager at the earliest possible time. If you fall into arrears, we will be obligated to follow the procedures outlined in the Residential Tenancies Act 1986 to collect the rent on behalf of the landlord.
A property condition report is used to determine the condition
of the property at the commencement of your tenancy. It
also ensures that you are not held responsible for damage
at the expiry of your tenancy which may have been there
prior to your occupation. You are required to make comment
and additional notes, sign and return the document to our
office within seven days. The document will be filed with your
Tenancy Agreement and used as evidence of the property
condition at the commencement of the tenancy.
Inspections will be made at regular intervals during your
tenancy to highlight the condition of the property to the owner.
We are required under the guide lines of the Residential
Tenancies Act 1986 to provide you written notice of an
upcoming inspection. This letter will specify the date that the
Property Manager will enter your premises to conduct the
inspection. Unfortunately due to time constraints, it is not
possible to alter the inspection date. You don’t have to be
present, but are most welcome to be there so we can discuss
any problems or aspects of your tenancy that require attention.
Please note, photos may be taken during the inspection to
highlight the condition to the owner. Please ensure any pets
you may have are secured.
Only the people (and the number of people) included on your tenancy agreement are permitted to reside at the property on a permanent basis. Should a tenant wish to move in or out you are required to contact us in writing immediately. Please note, a new tenant will need to be approved through the application process prior to moving in. 6. Breaking a Fixed Term Agreement Your tenancy agreement is a legally binding contract. There is no obligation of the Landlord to release a tenant early from a fixed term agreement, If your situation changes please contact your Property Manager to discuss the options that maybe available.
Contact your Property Manager to discuss your legal
requirements with regards to ending your tenancy as written
notice periods will be required. Once the Property Manager
has received/issued your ‘Notice of Intention to Leave/Notice
to Leave’, they will contact you and advise requirements for
handing over vacant possession. Once vacant possession is
established (that is, all keys have been returned) a bond/final
inspection can be completed. Please note: The bond will only
be returned once it has been established that all rent is paid as
required, the property has been returned in its original condition
as per the entry condition report (excluding fair wear and tear)
and all applicable invoices have been paid. Please note if you
do not return the keys within the time frame we may change the
locks to the property and you will be liable for the cost.
Please ensure you notify us immediately of any change to your
contact details including home, mobile and business phone
numbers and email address. As per the Tenancy Agreement,
we may issue you with formal notices via email and therefore it’s
crucial you keep us updated should your details change.
The landlord is responsible for insuring the property,
however the Landlord is not responsible for any damage to
any tenants’ possessions. Tenants should take out their own
contents insurance for their possessions.
It is your responsibility unless advised otherwise to have the
utilities (gas, electricity, telephone, sky tv, internet) connected
in your name. upon entering the property and to finalise these
accounts when vacating the premises. If in accordance with
your Tenancy Agreement you are responsible for water charges,
and will be invoiced accordingly.
As per your tenancy agreement you must not make any
changes to the premises.
If you are permitted under your agreement to keep a pet at the
property please ensure that you regularly collect and dispose
of any faeces. Any damage to the property caused by the pet
must be rectified by the tenant.
We ask that you and your visitors park only in the designated
areas. Please ensure cars are not parked on grass verges or
lawns. Cars that are not registered or running are not to be
parked on the premises. In the case of units or flats the body
corporate rules pertaining to vehicles as set for the complex
must be adhered to.
Oil stains: Drip trays are to be kept on the garage floor to protect
it from oil stains. Should stains occur the tenantwill be liable for
any costs associated in cleaning this area.
It is a requirement of your Tenancy Agreement that you as the
tenant are responsible for regular watering, weeding and
mowing of your outdoor areas, unless otherwise provided for in
the Tenancy Agreement.
We ask that you always try to contact your Property Manager
first, however if it is after hours and you cannot contact the
Property Manager, you are permitted to contact an emergency
contractor directly. It’s important that you know that should the
issue not be deemed an emergency, you may be responsible
for the account. An emergency repair is something that is likely
to cause injury or which makes the property unsafe or insecure.
(For eg. burst water service, serious leak, serious electrical
Listed within the ‘Welcome to Renting with Harcourts’ guide,
you will find details of what to do in case of emergency. If
there is a problem, we ask that you always try to contact your
Property Manager first, however if it is after hours and you
cannot contact the Property Manager, you are permitted to
contact an emergency contractor directly. It’s important that
you know that should the issue not be deemed an emergency,
you may be responsible for the account. An emergency repair
is something that is likely to cause injury, un due inconvenience,
or which makes the property unsafe or insecure. (Eg: burst
water service, serious leak, serious electrical fault ).
The tenant shall ensure that all care is taken to avoid damage
to the premises by the tenants themselves or their guests. You
are required to give notice to the Landlord of any damage to the
premises as soon as you become aware of it.
Once any outstanding issues have been addressed and when
the tenant and landlord/agent agree that the bond should be
paid out, a bond refund form will need to be completed and
signed by both parties. The document is forwarded to the
Bond Authority requesting the release of all bond monies held
against the tenancy.
It is a requirement of the Residential Tenancies Act 1986 that a
tenant does not interfere with any means escape from fire. This
includes tampering with smoke detectors. Should you note
that a Smoke Alarm is not working, please immediately notify
the Property Manager. Please never remove smoke alarms or
If there is a pool/spa at the property, you must not leave the
fence ajar, nor store/leave objects around the pool/spa which
could be climbed upon. For more information, please see the
conditions in your Tenanacy Agreement and contact your
We will hold your details on file in line with the Privacy Act and you can be assured that your information will not be given to a third party unless otherwise stated by yourself.